Last updated 22 May 2026
Accessibility statement
How SortX approaches accessible website content, product workflows and AI-assisted estate agency operations for UK agency teams.
Our accessibility commitment
SortX is built for busy UK estate agency teams where speed must not exclude people. We want branch managers, negotiators, administrators, property managers, finance users and support staff to be able to use the product and website with confidence.
Our aim is to follow WCAG 2.2 AA principles where practical: clear structure, readable content, keyboard-friendly navigation, sufficient contrast, descriptive links and interfaces that do not rely on colour alone.
Website accessibility
The marketing website uses standard HTML links, headings, lists and page titles so visitors and search engines can understand the content without depending on custom client-side widgets.
Every public content page should have a unique title and description, visible heading hierarchy, responsive layouts and plain-language explanations of how SortX helps estate agency operations.
Product accessibility approach
SortX product workflows should keep important work in structured queues rather than hidden inside dense inboxes. Tasks, approvals, risks and audit trails should be labelled clearly so assistive technology users can understand what needs attention.
AI-generated drafts, suggested actions and compliance warnings should be reviewable before sensitive communication or financial action leaves the agency, supporting both accessibility and operational accountability.
Estate agency workflows we consider
Agency teams may use SortX while handling phone calls, viewings, landlord updates, maintenance emergencies, completion deadlines, arrears, deposits and compliance evidence. Accessibility decisions therefore need to support real branch pressure, not just quiet back-office use.
We prioritise clear status labels, predictable navigation, readable task summaries, concise prompts and audit-friendly language for sales, lettings, property management and accounting workflows.
Feedback and support
If you find an accessibility barrier on the SortX website or in the product, contact hello@sortx.app with the page, workflow, browser, assistive technology and a short description of the issue.
We will use accessibility feedback to improve content, navigation, labels and product workflows. This statement is product-oriented website content and should be reviewed before being relied on as a formal compliance claim.