Solution Tenant onboarding

Move from accepted offer to move-in without losing a step.

SortX keeps referencing, Right to Rent, AST, deposit, prescribed information, certificates and landlord updates in one tenancy setup workflow.

  • Referencing status and guarantor tasks tracked
  • Right to Rent and certificate gates visible
  • Move-in checklist linked to the tenancy record

Referencing

Applicant complete, guarantor evidence pending.

Waiting

AST draft

Clauses ready after landlord approval.

Review

Deposit

Protection and prescribed information queued.

Next

Tenancy setup has too many small ways to stall.

SortX tracks every step from accepted offer to move-in, including references, guarantors, Right to Rent, AST signing, deposit tasks and required certificates.

The lettings team sees the blocker and the next action instead of piecing it together from emails, portals and spreadsheets.

Referencing

Case status, guarantor tasks and manual-review outcomes stay visible.

Right to Rent

Checks and expiry reminders are tied to the tenant record.

Signing

AST and prescribed information tasks are tracked through approval and signature.

Move-in

Keys, inventory, monies and certificate readiness sit in the same checklist.

Tenancy setup

Referencing

Case status, guarantor tasks and manual-review outcomes stay visible.

Right to Rent

Checks and expiry reminders are tied to the tenant record.

Signing

AST and prescribed information tasks are tracked through approval and signature.

What onboarding keeps together

Applicant record
Contact details, offer terms and referencing status stay in one flow.
Compliance checks
Right to Rent, EPC, gas safety and EICR readiness can gate move-in.
Deposit path
Protection and prescribed information tasks are visible before keys.
Landlord updates
Landlords can be updated from the actual tenancy state.

Move-in readiness, visible early.

Teams can see the missing check before the tenant is due to collect keys.

Offer

terms carried forward

Checks

before AST and move-in

Keys

only after readiness gates

Frequently asked questions

Tenant onboarding questions.

Make tenancy setup less fragile.

Keep referencing, compliance, signing and move-in tasks in one visible workflow.