Comparison
Reapit is a modern cloud CRM with an open developer platform and app marketplace. SortX is an agent-first operating system where AI agents do the daily work. Reapit gives you the tools to build workflows. SortX ships the workforce that runs them.
| SortX | Reapit | |
|---|---|---|
| Core platform | ||
| AI agent workforce (20+ named agents) | ||
| Cloud-native SaaS | ||
| Sales pipeline | ||
| Lettings workflow | ||
| Property management | ||
| Client accounting | ||
| Developer marketplace / app store | ||
| AI and automation | ||
| AI-drafted communications | ||
| AI inbox triage and routing | ||
| Automated referencing chase | ||
| Chain graph with AI progression | ||
| Emergency repair triage | ||
| Contractor scoring and dispatch | ||
| Integrations and extensibility | ||
| Rightmove / Zoopla / OTM | ||
| Open API | ||
| Third-party app marketplace | ||
| Webhooks | ||
| WhatsApp / SMS | Via apps | |
| DocuSign / e-signatures | Via apps | |
Where SortX wins
Where Reapit wins
Reapit built the open-platform model well. The Foundations API is documented, the marketplace has real third-party apps, and the developer community is active. If you want to build custom integrations or have a development team that extends your CRM, Reapit gives you that surface.
SortX takes a different bet. Instead of giving agencies a platform to build on, SortX ships a workforce that already does the work. The AI agents read from every channel, handle the routine lifecycle, log evidence and escalate exceptions. The agency does not need to build integrations or hire developers — the operating system arrives with the workers.
For agencies that want control over their technology stack and have the resources to build, Reapit is strong. For agencies where the bottleneck is the daily operational work itself, SortX removes that bottleneck without requiring a development team.
Yes. SortX connects to Reapit via the Foundations API. Agencies can run SortX agents on top of Reapit data during a transition or as a permanent overlay.
No. SortX ships with the agent workforce configured. Approval rules, SLA clocks and escalation paths are set through the admin interface, not code.
Reapit has a broader third-party marketplace. SortX ships more functionality as built-in agents rather than relying on third-party apps, so fewer gaps need filling.
Book a 30-minute demo and we'll walk through your actual day with both products side by side.