Comparison

A cloud CRM that moved online, or an operating system built for what comes next.

Jupix is an established cloud CRM from MRI Software used by thousands of UK agents. SortX is an agent-first operating system where AI agents handle the daily operational work. Jupix digitised the process. SortX automates it.

SortXJupix
Core platform
AI agent workforce (20+ named agents)
Cloud-native SaaS
Sales pipeline
Lettings workflow
Property management
Client accounting
AI and automation
AI-drafted communications
AI inbox triage
Automated referencing chase
Chain graph with AI progression
Emergency repair triage
Pattern detection across portfolio
Compliance
AML/CDD with evidenceBasic
Right to Rent tracking
Material information (NTS)Partial
Statutory compliance clocksManual
Deposit protection automationManual

Honest verdict

Where SortX wins

  • AI agents handle routine operational work
  • Deeper compliance automation with statutory clocks
  • Chain graph with automated progression chasing
  • Per-activity pricing scales with actual work done
  • Modern integration ecosystem (WhatsApp, open API)

Where Jupix wins

  • Established MRI Software enterprise backing
  • Large installed base with proven migration paths
  • Mature client accounting
  • Comprehensive training and support network
  • Predictable per-seat licensing

Both cloud, different generations

Jupix was one of the first UK agency CRMs to go fully cloud. It works, it scales, and MRI Software backs it with enterprise support. For agencies that need a reliable CRM with good portal integration and a known training path, Jupix delivers.

SortX is a generation beyond CRM. The records, the portals, the accounting — all present. But the primary product is an AI workforce that handles the repetitive operational work: chasing references, drafting communications, triaging repairs, verifying invoices, progressing chains and tracking compliance.

Jupix asks staff to do the work faster. SortX does the work and asks staff to supervise it. For agencies where the constraint is people-hours, that difference compounds every week.

Common questions

Can SortX import data from Jupix? +

Yes. SortX provides migration tools for property records, contacts, tenancies, compliance history and financial data from Jupix exports.

Is MRI Software backing important? +

For enterprise agencies that value a large vendor behind the product, yes. SortX is purpose-built for UK estate agencies and moves faster on AI capabilities as a result.

Can we trial SortX on one branch? +

Yes. Most agencies pilot SortX on a single branch or workflow before expanding. Per-activity pricing means the trial costs only what the agents actually do.

See how SortX compares to Jupix on your workflows.

Book a 30-minute demo and we'll walk through your actual day with both products side by side.