Comparison
Fixflo is the leading specialist repairs reporting tool for UK letting agents. SortX is a full agent-first operating system where AI agents handle repairs intake, triage, contractor dispatch, landlord approvals, invoice verification and compliance — plus sales, lettings and accounting.
| SortX | Fixflo | |
|---|---|---|
| Scope | ||
| Sales pipeline | ||
| Lettings workflow | ||
| Property management | Repairs only | |
| Client accounting | ||
| Tenant repair reporting | ||
| Contractor dispatch | ||
| Compliance certificates | ||
| Repairs workflow depth | ||
| Multi-channel repair intake | ||
| AI emergency triage (P0-P4) | ||
| Landlord approval workflows | Basic | |
| Quote collection and comparison | ||
| Invoice verification agent | ||
| Contractor performance scoring | ||
| Recurring issue pattern detection | ||
| Spend analysis and budgets | ||
| Compliance | ||
| Gas safety tracking | ||
| Electrical certificate tracking | ||
| EPC management | Basic | |
| Planned preventative maintenance | ||
| Damp and mould monitoring | ||
Where SortX wins
Where Fixflo wins
Fixflo solved a real problem well: giving tenants a structured way to report repairs with diagnosis trees, and giving agents a shared inbox to manage them. The reporting interface, multi-language support and certificate tracking work. Many agencies love it.
SortX does not just receive the repair. AI agents triage it, classify priority with statutory clocks, match contractors by trade, postcode, credentials and historical performance, collect quotes, get landlord approval, verify the invoice against the quote and work order, and detect recurring patterns across the portfolio.
Fixflo is the front door. SortX is the front door, the hallway and every room behind it — plus sales, lettings and accounting. Agencies that want a clean repairs intake tool can use Fixflo. Agencies that want the entire repair lifecycle automated, inside a full operating system, use SortX.
Many agencies run Fixflo as the tenant-facing reporting layer and SortX as the operating system behind it. The integration works both ways.
Yes. SortX reads repairs from Fixflo via API and manages the downstream workflow: triage, contractor dispatch, landlord approval, invoicing and compliance.
Yes. SortX includes multi-channel repair intake (portal, email, phone, WhatsApp). Agencies that prefer the Fixflo tenant experience can keep it as the intake layer.
SortX includes planned preventative maintenance scheduling, certificate tracking with statutory clocks, and AI agents that manage the renewal cycle automatically.
Book a 30-minute demo and we'll walk through your actual day with both products side by side.