SortX keeps referencing status, applicant tasks, guarantor evidence, provider outcomes and manual-review decisions visible to the lettings team.
Applicant reference
Employment evidence requested from applicant.
Guarantor case
Guarantor email opened, ID still missing.
Manual review
Outcome needs manager and landlord decision.
Many cases stall because one piece of evidence is missing, the guarantor has not started or the outcome needs a human decision.
SortX keeps those states clear and routes each item to the right person before the move-in date is under pressure.
Applicant, guarantor and provider status are tracked separately.
Missing payslips, ID or employer details can be requested.
Borderline or conditional outcomes are sent to the right approver.
Passed references move straight into AST and deposit tasks.
Referencing case
Case status
Applicant, guarantor and provider status are tracked separately.
Evidence chase
Missing payslips, ID or employer details can be requested.
Manual review
Borderline or conditional outcomes are sent to the right approver.
The branch can see whether the applicant, guarantor, provider or approver is blocking progress.
status per applicant
review route supported
risk surfaced early
Referencing workflow questions.
SortX is designed to reflect provider outcomes and keep internal actions visible around them.
Yes. Conditional or manual-review outcomes can be routed to landlord or manager approval.
Yes. Guarantor evidence and status can be tracked separately.
Separate applicant, guarantor, provider and approval tasks so tenancy setup keeps moving.