Comparison
Arthur Online is a specialist property management platform for repairs, maintenance, inspections and tenant communications. SortX is a full agent-first operating system covering sales, lettings, property management and accounting with AI agents doing the routine work.
| SortX | Arthur | |
|---|---|---|
| Scope | ||
| Sales pipeline | ||
| Lettings workflow | ||
| Property management | ||
| Client accounting | Basic | |
| Repair reporting and tracking | ||
| Contractor management | ||
| Tenant portal | ||
| AI and automation | ||
| AI agent workforce (20+ agents) | ||
| Emergency repair triage (P0-P4) | ||
| AI-drafted communications | ||
| Contractor scoring and dispatch | Manual | |
| Invoice verification agent | ||
| Recurring issue detection | ||
| Compliance and certificates | ||
| Gas safety tracking | ||
| Electrical certificate tracking | ||
| EPC management | Basic | |
| Planned preventative maintenance | ||
| AML/CDD | ||
| Right to Rent | ||
Where SortX wins
Where Arthur wins
Arthur Online is a solid property management tool. Repairs, maintenance, inspections, contractor management and tenant communications work well. For landlords and small managing agents who only need the management slice, Arthur is focused and effective.
SortX covers the full agency lifecycle. Sales, lettings, property management and accounting are all in one operating system with AI agents running the routine work. The property management module in SortX includes everything Arthur does — plus emergency triage, invoice verification, contractor scoring, pattern detection and compliance clocks — all automated by named AI agents.
For pure property management, Arthur is a clean choice. For agencies that also do sales and lettings and want one system of record with AI automation across every department, SortX removes the need for multiple point solutions.
Yes. SortX property management covers repairs, contractors, inspections, certificates, planned maintenance and invoicing, all with AI agent automation.
SortX works for management-only agencies. You use the property management and accounting modules and the sales/lettings modules stay available if you expand.
Arthur has workflow automation but not an AI agent workforce. SortX agents read repair reports, triage emergencies, score contractors, verify invoices and detect patterns autonomously.
Book a 30-minute demo and we'll walk through your actual day with both products side by side.