Identity and compliance integration
Prepare SmartSearch AML checks from SortX client records and route review outcomes to the right queue.
SortX prepares the identity, AML and source-of-funds handoffs while keeping review decisions in the agency record.
SmartSearch is the connected source or destination for this workflow.
SortX keeps client record context attached to the work item.
SortX keeps aml context attached to the work item.
SortX keeps source of funds context attached to the work item.
SortX keeps documents context attached to the work item.
SortX keeps mlro queue context attached to the work item.
SortX prepares the SmartSearch handoff from live agency records and keeps the returned status visible where available.
Book a demoThe SmartSearch workflow is useful when the next action is clear to the branch.
SmartSearchIntegration workflow
SmartSearch is the connected source or destination for this workflow.
SortX keeps client record context attached to the work item.
SortX keeps aml context attached to the work item.
SortX keeps source of funds context attached to the work item.
SortX keeps documents context attached to the work item.
SortX keeps mlro queue context attached to the work item.
Each item below is a practical handoff: record matching, status checks, approvals and follow-up work.
Use SortX person and transaction records to prepare the SmartSearch check.
Ask clients for missing documents with the deal context attached.
Read returned statuses where available and keep the review state in SortX.
Send amber, failed or unclear outcomes to the right human queue.
Store check references, dates and review notes against the transaction.
Escalate anything sensitive to a manager or MLRO before the deal moves on.
Prepare SmartSearch AML checks from SortX client records and route review outcomes to the right queue.
Compliance work needs context. SortX links checks to the applicant, vendor, landlord or buyer record, then routes exceptions to the person responsible.
The goal is simple: fewer disconnected tabs, clearer ownership and no unsupported assumptions about what SmartSearch can or cannot return. SortX works with the fields and statuses available to your branch.
Book a demoConnect: Collect the person, transaction and branch context from SortX.
Match: Prepare the handoff to the connected checking provider.
Route: Track the returned result or missing-information request where available.
Review: Queue MLRO or manager review when a human decision is needed.
Review workflowsShort answers for setup, sync behaviour and branch control.
No. SortX uses SmartSearch as a connected system and keeps the agency workflow in SortX. Your team still controls the vendor account, permissions and commercial relationship.
Only the fields configured for the integration are used. SortX syncs records, statuses, notes or files where SmartSearch makes them available and where your branch has approved that direction.
Yes. Approval steps can stay on for messages, record updates, document sends and sensitive compliance or finance actions.
Setup starts with branch mapping, permission checks and a short test workflow. SortX then rolls the SmartSearch connection into the right agent queue for your team.
We will map the connection, test the handoffs and keep approvals where your branch needs them.