SortX triages incoming repairs, flags emergencies, routes landlord approval, manages contractor responses and keeps completion evidence tied to the invoice.
Leak reported
Tenant photo received, upstairs flat also linked.
Landlord approval
Quote over approval threshold.
Invoice received
Completion photo missing from contractor.
SortX keeps intake, triage, tenant messages, landlord approval, contractor allocation, quotes, completion notes and invoice checks on the same repair.
The property manager sees what is urgent, what is waiting and what can be closed.
Tenant email, forms, calls and messages can be logged into one case.
Emergency words and priority clocks are visible immediately.
Landlord spend limits decide when a quote must be approved.
Completion evidence and invoice checks sit beside the work order.
Maintenance case
Intake
Tenant email, forms, calls and messages can be logged into one case.
Triage
Emergency words and priority clocks are visible immediately.
Approval
Landlord spend limits decide when a quote must be approved.
Closeout
Completion evidence and invoice checks sit beside the work order.
The queue sorts by risk, SLA and missing approval.
priority model supported
from report to invoice
before contractor payment
Repairs workflow questions.
Yes. Duplicate repair messages can be linked to the open case.
Yes. Spend thresholds can control approval requests.
Yes. Missing completion evidence, quote mismatch or credential issues can hold an invoice for review.
Keep the report, approval, contractor work and invoice evidence together.