Deposit and tenancy compliance integration

TDS, connected to SortX.

Connect TDS deposit workflows to SortX deadline tracking, prescribed information tasks and audit notes.

Deposit tasks with fewer loose ends.

SortX prepares deposit records, deadline reminders and prescribed-information handoffs for the branch to confirm.

TDS

TDS is the connected source or destination for this workflow.

Tenancy

SortX keeps tenancy context attached to the work item.

Deposit record

SortX keeps deposit record context attached to the work item.

Prescribed info

SortX keeps prescribed info context attached to the work item.

Deadlines

SortX keeps deadlines context attached to the work item.

Audit notes

SortX keeps audit notes context attached to the work item.

Connect TDS to the work around it.

SortX prepares the TDS handoff from live agency records and keeps the returned status visible where available.

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SortX

The TDS workflow is useful when the next action is clear to the branch.

TDS

Integration workflow

T

TDS

TDS is the connected source or destination for this workflow.

T

Tenancy

SortX keeps tenancy context attached to the work item.

D

Deposit record

SortX keeps deposit record context attached to the work item.

P

Prescribed info

SortX keeps prescribed info context attached to the work item.

D

Deadlines

SortX keeps deadlines context attached to the work item.

A

Audit notes

SortX keeps audit notes context attached to the work item.

What SortX prepares for TDS.

Each item below is a practical handoff: record matching, status checks, approvals and follow-up work.

Prepare deposit records

Build the deposit task from rent, tenancy, landlord and tenant records.

Track scheme handoffs

Store the TDS reference or confirmation note where available.

Monitor deadlines

Keep deposit-related clocks visible in the tenancy task list.

Queue prescribed info

Prepare prescribed-information tasks for review and sending.

Store evidence notes

Attach evidence, references and branch decisions to the tenancy record.

Flag missing fields

Block the handoff until the fields needed by TDS are complete.

TDS workflow map

How the TDS workflow runs.

Connect TDS deposit workflows to SortX deadline tracking, prescribed information tasks and audit notes.

Deposit protection is a deadline-driven workflow. SortX gathers the tenancy details, prepares the record and keeps the branch focused on the exceptions.

The goal is simple: fewer disconnected tabs, clearer ownership and no unsupported assumptions about what TDS can or cannot return. SortX works with the fields and statuses available to your branch.

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The branch keeps control.

Connect: Read the tenancy and rent/deposit values from SortX.

Match: Prepare the protection or alternative deposit handoff.

Route: Track confirmation and deadline status where available.

Review: Attach evidence and prescribed-information tasks to the tenancy record.

Review workflows

Questions

TDS integration specifics.

Does SortX replace TDS?

No. SortX uses TDS as a connected system and keeps the agency workflow in SortX. Your team still controls the vendor account, permissions and commercial relationship.

What data is synced?

Only the fields configured for the integration are used. SortX syncs records, statuses, notes or files where TDS makes them available and where your branch has approved that direction.

Can a human review the work first?

Yes. Approval steps can stay on for messages, record updates, document sends and sensitive compliance or finance actions.

How is this set up?

Setup starts with branch mapping, permission checks and a short test workflow. SortX then rolls the TDS connection into the right agent queue for your team.

Put TDS work into the SortX queue.

We will map the connection, test the handoffs and keep approvals where your branch needs them.