Sales

Material information compliance, controlled in SortX.

Material information cannot be treated as copywriting. SortX tracks the source, evidence and confidence for each field before a property is pushed to portals.

Connected to the rest of the operating stack

  • Rightmove
  • Zoopla
  • OnTheMarket
  • Land Registry
  • AML checks
  • DocuSeal
  • Vendor reports

What this changes day to day.

The workflow follows the property, contact, tenancy, repair, document or ledger item behind the work.

Parts A, B and C

Collects Parts A, B and C.

Evidence for each field

Records evidence for each field.

Unknown or conflicting answers

Flags unknown or conflicting answers.

Portal-ready wording separate

Keeps portal-ready wording separate.

Blocks publish when required fields are missing

Blocks publish when required fields are missing.

A change history

Stores a change history.

The working view stays close to the record.

Each item shows enough context for staff to act, approve, or leave the agent to continue.

  • Parts A, B and C. Collects Parts A, B and C.
  • Evidence for each field. Records evidence for each field.
  • Unknown or conflicting answers. Flags unknown or conflicting answers.
  • Portal-ready wording separate. Keeps portal-ready wording separate.

Workflow view

Branch policy applied

Live

Collect

Compliance agent collects Parts A, B and C.

material information file

Verify

Compliance agent records evidence for each field.

missing-field queue

Approve

Compliance agent flags unknown or conflicting answers.

approved portal fields

Publish

Compliance agent keeps portal-ready wording separate.

evidence log

Controls

The details that stop work slipping.

SortX keeps routine progress visible while protecting the decisions that need a person.

Parts A, B and C
Collects Parts A, B and C.
Evidence for each field
Records evidence for each field.
Unknown or conflicting answers
Flags unknown or conflicting answers.
Portal-ready wording separate
Keeps portal-ready wording separate.

How it works in the branch.

Why material information compliance needs its own workflow

In a UK estate agency, this work crosses desks: negotiators, administrators, property managers, accounts, contractors, clients and compliance owners all need the same facts. SortX keeps the work on the operating record instead of spreading the detail across personal inboxes.

The compliance agent does the repeatable work first: reading, checking, drafting, matching and opening the next task. Anything that changes a client position, spends money, sends a sensitive message or affects compliance can be held for approval.

How the branch stays in control

Managers can set owners, SLA clocks, approval limits and escalation rules around this workflow. Staff can still take over manually when a case needs judgement, and the record shows what the agent did before the handover.

That matters when the risk is incomplete or unsupported listings. SortX gives the team the detail they need without asking them to hunt through tabs, exported reports or old message threads.

Common questions

Practical details for directors, branch managers and operations teams.




Put material information compliance into the operating queue.

SortX gives material information Parts A, B and C a clear owner, a live status and a controlled approval path.