Product platform

Properties, controlled in SortX.

The property record is where sales, lettings, management, compliance and accounting meet. SortX keeps ownership, marketing, certificates, keys, repairs, offers and tenancy history in one place.

Live work queue

SortX

Create record

Property record stores property facts and ownership.

Attach evidence

Property record links sales and lettings activity.

Run lifecycle

Property record tracks certificates and material information.

Connected to the rest of the operating stack

  • Inbox
  • Tasks
  • Calendar
  • Contacts
  • Properties
  • Documents
  • Approvals
  • Reporting

What this changes day to day.

The workflow follows the property, contact, tenancy, repair, document or ledger item behind the work.

Property facts and ownership

Stores property facts and ownership.

Sales and lettings activity

Links sales and lettings activity.

Certificates and material information

Tracks certificates and material information.

Keys, access and occupier notes

Shows keys, access and occupier notes.

Holds repairs and contractor history

Holds repairs and contractor history.

Connects invoices and landlord statements

Connects invoices and landlord statements.

Signals a manager can read quickly.

Short status markers for scanning the day without opening every record.

One file

for each property

Every lifecycle

linked to record

Evidence

per field

The working view stays close to the record.

Each item shows enough context for staff to act, approve, or leave the agent to continue.

  • Property facts and ownership. Stores property facts and ownership.
  • Sales and lettings activity. Links sales and lettings activity.
  • Certificates and material information. Tracks certificates and material information.
  • Keys, access and occupier notes. Shows keys, access and occupier notes.

Workflow view

Branch policy applied

Live

Create record

Property record stores property facts and ownership.

complete property file

Attach evidence

Property record links sales and lettings activity.

readiness status

Run lifecycle

Property record tracks certificates and material information.

activity history

Report

Property record shows keys, access and occupier notes.

branch reporting

How it works in the branch.

Why properties needs its own workflow

In a UK estate agency, this work crosses desks: negotiators, administrators, property managers, accounts, contractors, clients and compliance owners all need the same facts. SortX keeps the work on the operating record instead of spreading the detail across personal inboxes.

The property record does the repeatable work first: reading, checking, drafting, matching and opening the next task. Anything that changes a client position, spends money, sends a sensitive message or affects compliance can be held for approval.

How the branch stays in control

Managers can set owners, SLA clocks, approval limits and escalation rules around this workflow. Staff can still take over manually when a case needs judgement, and the record shows what the agent did before the handover.

That matters when the risk is property data split across teams. SortX gives the team the detail they need without asking them to hunt through tabs, exported reports or old message threads.

Common questions

Practical details for directors, branch managers and operations teams.




Put properties into the operating queue.

SortX gives property records a clear owner, a live status and a controlled approval path.