Property management
A void period costs money every day. SortX coordinates checkout findings, cleaning, repairs, compliance, keys, marketing readiness and landlord decisions on one turnaround plan.
Connected to the rest of the operating stack
The workflow follows the property, contact, tenancy, repair, document or ledger item behind the work.
Starts void plan from notice or checkout.
Tracks cleaning and repair tasks.
Checks certificates and keys.
Sets marketing readiness.
Updates landlords on blockers.
Moves the property back to lettings when ready.
Each item shows enough context for staff to act, approve, or leave the agent to continue.
Workflow view
Branch policy applied
Checkout
Void turnaround workflow starts void plan from notice or checkout.
void plan
Prepare
Void turnaround workflow tracks cleaning and repair tasks.
blocker list
Approve spend
Void turnaround workflow checks certificates and keys.
ready-to-market status
Re-market
Void turnaround workflow sets marketing readiness.
landlord update
SortX keeps routine progress visible while protecting the decisions that need a person.
In a UK estate agency, this work crosses desks: negotiators, administrators, property managers, accounts, contractors, clients and compliance owners all need the same facts. SortX keeps the work on the operating record instead of spreading the detail across personal inboxes.
The void turnaround workflow does the repeatable work first: reading, checking, drafting, matching and opening the next task. Anything that changes a client position, spends money, sends a sensitive message or affects compliance can be held for approval.
Managers can set owners, SLA clocks, approval limits and escalation rules around this workflow. Staff can still take over manually when a case needs judgement, and the record shows what the agent did before the handover.
That matters when the risk is long voids from scattered work. SortX gives the team the detail they need without asking them to hunt through tabs, exported reports or old message threads.
Practical details for directors, branch managers and operations teams.
Yes. The manual path stays available. Staff can take over, edit drafts, change owners, add context and approve or reject agent work.
SortX records the source record, timestamps, owner, approval decision and final output for this workflow. Evidence stays attached to the property, contact, tenancy, repair or accounting item.
Yes. Branches can run different owners, approval limits, SLA clocks and agent permissions while directors still get a consolidated view.
SortX gives void properties a clear owner, a live status and a controlled approval path.